Alert Message!

Flyout Inc recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processer. We take our responsibilities regarding the protection of personal information very seriously. We want you to feel safe when visiting our websites or using our mobile app and are committed to maintaining your privacy.

This Privacy Policy provides for the practices for handling and securing user's Personal Information (defined hereunder) by Flyout and its subsidiaries and affiliates.

This Privacy Policy is applicable to any person (‘User’) who purchase, intend to purchase, or inquire about any product(s) or service(s) made available by flyout through any of flyout’s customer interface channels including its website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as "Sales Channels").

By using our website www.flyout.com (henceforth referred to as flyout) which also comprises of the mobile site, smartphone app platforms such as iOS, Android, Windows (all together referred to as “site”), you consent to this use. This privacy policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you review the respective privacy statements of the other parties with whom you interact.

When you use services provided on this website and/or mobile application, you will be asked to provide certain information such as your name, contact details, and/or your debit/credit card details. We will store this information and hold it on computer or otherwise in a secure and encrypted format.
This Privacy Policy is an integral part of your User Agreement with Flyout and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.

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Personal information, which includes your email address, name, phone number, device ID and IP address.

Transactional information, such as itinerary details.

Booking information, such as travel destination and dates.

Other information, such as your browsing activity on the website and mobile app.

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You have the right to ask us not to process your Personal Data for direct marketing purposes. You can exercise your right to prevent such processing by indicating that you do not consent to direct marketing at the point at which we collect your Personal Data. You can also exercise the right at any time after we have collected and used your Personal data for direct marketing purposes by:

Following the opt-out instructions contained in the relevant communications; or updating your email subscriptions for Flyout newsletter.

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The Personal Information collected maybe used in the following manner:

While making a booking

While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of travelers list as available in or linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.

We may also use your Personal Information for several reasons including but not limited to:

  • confirm your reservations with respective service providers;
  • keep you informed of the transaction status;
  • send booking confirmations either via sms or Whatsapp or any other messaging service;
  • send any updates or changes to your booking(s);
  • allow our customer service to contact you, if necessary;
  • customize the content of our website, mobile site and mobile app;
  • request for reviews of products or services or any other improvements;
  • send verification message(s) or email(s);
  • validate/authenticate your account and to prevent any misuse or abuse.
  • contact you on your birthday/anniversary to offer a special gift or offer.
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To conduct bookings, ticketing and payment transactions for the services available on the site.

To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)

To improve the user friendliness of the site; (we continually strive to improve the site offerings based on the information we receive from you)

To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) website traffic analysis

To administer a contest, promotion, survey or other site features

To send emails, SMS, website and mobile app notifications as well as other communications for providing services, responding to inquiries, and/or other requests or questions.

To respond to queries of the authorities in regard to your accessing of the site and services availed by you. Automatic Logging of Session Data

Of course, you are solely responsible for maintaining the secrecy of your passwords, and your site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.

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All payments on the Website are secured. This means all Personal Information you provide is transmitted using TLS (Transport Layer Security) encryption. TSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

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You must at least 18 years of age to transact directly with flyout.com and also to consent to the processing of your personal data.

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There is a technology called "cookies" which may be used by us to provide you with customized information from flyout websites or mobile application. A cookie is an element of data that a website or mobile application can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make flyout websites or mobile application more user-friendly by, for example, allowing us to take you to the language site of last use, so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set it up to notify you when you receive a cookie, so you can decide whether to accept it.

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We reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary.

You may always submit concerns regarding this Privacy Policy via email to us at contact@flyout.com Flyout shall endeavor to respond to all reasonable concerns and inquires.

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If you have comments, questions or complaints about or requests relating to this Privacy Policy statement, please contact Flyout in writing at the address below referencing ‘Privacy Policy’:

Flyout Inc.
600 – 2 Bloor Street W
Toronto
ON M4W 3E2
Ph: 800 1234 1234
Or email conact@flyout.com referencing: Privacy Policy.

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